CityLoop. Business trips, redefined.
Your limousine service with an extensive route network and a timetable.

CityLoop arranges and organises medium-distance business trips. Book with CityLoop and we’ll ensure you’ll make it to your business meeting on time and on budget, while enjoying the comforts of first-class travel. Our chauffeured limousine service connects you with hotspots, such as airports and large corporations, using motorway routes, also known as “loops”. Our business and first-class cars travel these loops at regular time slots.

Hundreds of stop zones line the route along these loops – at hotels and corporations, for instance, and park & ride car parks. This allows you to get and on off easily.

You can book your journey with ease, using the CityLoop app. Your black car will act as your mobile office, taking you to your meeting, hotel, or airport. Our well-trained, multi-lingual chauffeurs will make sure you reach your destination safely, on time, and stress-free. On request, our companion CityLoop concierge service can even make additional reservations on your behalf for hotels, restaurants, or other modes of transport.

The idea for CityLoop developed out of many years of practical business travel experience because the CityLoop team have been entrepreneurs and executives for many years and business travel is part and parcel of that lifestyle. Our vision, therefore, is to create a dense network of bookable loops both in Germany and across Europe.

CityLoop Travel GmbH is a twenty-first century travel agency which operates the CityLoop booking platform, among other services. We also make arrangements for a whole host of other travel services, including ticketing, and hotel and restaurant reservations, and offer a special concierge service. The CityLoop travel service loops, i.e. the transport services available for guest bookings, are serviced by highly reliable third-party companies, which are licensed for the carriage of passengers.

THAT WAS THE CITYLOOP LAUNCH AT ITB 2019

CITYLOOP PREMIERE

Video recording of the keynote of Cityloop founder Jörg Mayer and further impressions from the CityLoop premiere.

The CityLoop Idea

In big cities, i.e. for short journeys, a dense transport network already exists, and there is a wide spectrum of offers readily available, ranging from local public transport to taxi cabs. People are also experimenting with new mobility concepts: car sharing and electro mobility, in particular. On long journeys, ICE high-speed trains and aeroplanes are part of daily life for most business travellers.

CityLoop, however, focuses on medium-distance feeder journeys. Our innovative limousine service connects hotspots, such as airports and large corporations, and also provides transfers from your hotel to your next business meeting or the airport, while allowing you to enjoy the comforts of first-class travel. And it’s reliable and cost effective.

Our route network with its loops, along which our cars travel at regular time slots, includes numerous stop zones, where business travellers can easily get on and off, at places like hotels, corporations, and park & ride car parks. Our hotspot business lounges and loop hubs ensure any waiting times are comfortable and productive.

Thanks to CityLoop, first-class cars and professional chauffeurs are no longer reserved for top executives. Any business traveller can take advantage of these luxuries and, using the CityLoop service, book the seat of their choice at a fair price. You can work or relax in your own mobile office!

You will share each journey with a maximum of 2 other passengers. For more privacy or added legroom, you can also book the seat to the right of the driver and/or the second rear seat in addition to your desired seat (e.g. “rear right”). You can use this extra room to fully recline your seat, work efficiently with a colleague without being disturbed by other passengers, or simply enjoy the comfort of a private trip.

All the options available on your loop will be displayed when you book your ticket via the CityLoop app.

Our “loops” are a new innovation in medium-distance travel. We travel along the loops at regular time slots, perfectly synchronised not only with each other but, via interchanges, with other supplementary modes of transport. Up until now, you would have had to pay a lot of money to get an exclusive chauffeur service. Now, you can enjoy first-class services at a shared, and therefore very reasonable, cost.

CityLoop Travel GmbH is a twenty-first century travel agency which operates the CityLoop booking platform, among other services. We also make arrangements for a whole host of other travel services, including ticketing, and hotel and restaurant reservations, and offer a special concierge service – all included in the ticket price for all our CityLoop customers.

  • DR. MICHAEL GEBERT
    Chairman of the European Blockchain Association

    “A stress-free and efficient trip that starts as soon as you board the first-class car. Everything is taken care of – right down to an excellent Internet connection – to make sure you experience an optimal journey and can check off all the items on your to-do list. Thanks to a flexible reservation system, ease of use, and excellent customer service, the trip is an extremely positive experience – just what we’ve been missing in our busy world.”

  • NORMANN STADLER
    2-time IRONMAN world champion

    “When I travel for business, I want to be able to get from A to B on time, because when it comes to important business appointments, you want to get there reliably but also feel well rested and fit when you arrive. In addition, I expect a certain level of service, which CityLoop provides me with to the full. In the Audi A8L I can work or relax, I have Wi-Fi, I can enjoy cold drinks or a good coffee, I have entertainment on board, and it’s as comfortable as sitting on a sofa. This is “sharing” the comfortable way. Perfect for business travelers!”

  • BERND KLAUS BEUTEL
    Sales Manager, Audi-Zentrum Mannheim car center

    “I’ve already had the good fortune of being able to drive around the ITB grounds with CityLoop, and experienced their excellent, courteous service on my trip from Berlin Tegel Airport to the trade show. They were convenient and punctual, all the way from the gate to the trade show and back again! CityLoop’s service offerings represent the future of mobility, and provide a perfect complement to the more established modes of transport. The premium Audi A8L series vehicles also deserve special mention.”

  • DR. MICHAEL GEBERT
    Chairman of the European Blockchain Association

    “A stress-free and efficient trip that starts as soon as you board the first-class car. Everything is taken care of – right down to an excellent Internet connection – to make sure you experience an optimal journey and can check off all the items on your to-do list. Thanks to a flexible reservation system, ease of use, and excellent customer service, the trip is an extremely positive experience – just what we’ve been missing in our busy world.”

  • NORMANN STADLER
    2-time IRONMAN world champion

    “When I travel for business, I want to be able to get from A to B on time, because when it comes to important business appointments, you want to get there reliably but also feel well rested and fit when you arrive. In addition, I expect a certain level of service, which CityLoop provides me with to the full. In the Audi A8L I can work or relax, I have Wi-Fi, I can enjoy cold drinks or a good coffee, I have entertainment on board, and it’s as comfortable as sitting on a sofa. This is “sharing” the comfortable way. Perfect for business travelers!”

  • BERND KLAUS BEUTEL
    Sales Manager, Audi-Zentrum Mannheim car center

    “I’ve already had the good fortune of being able to drive around the ITB grounds with CityLoop, and experienced their excellent, courteous service on my trip from Berlin Tegel Airport to the trade show. They were convenient and punctual, all the way from the gate to the trade show and back again! CityLoop’s service offerings represent the future of mobility, and provide a perfect complement to the more established modes of transport. The premium Audi A8L series vehicles also deserve special mention.”

Why CityLoop?

  • Comfort

    First-class cars, such as the Audi A8L, turn into your mobile office.

  • Safety

    Our outstanding trained chauffeurs will get you to your destination safely and on time.

  • Reasonable cost

    You don’t have to hire the entire limousine – you only pay for the seat of your choice.

  • On-board entertainment

    Audio, DVDs & live TV; as well as movies, music, audio books & games for you to enjoy.

  • Your office on the go

    Fold-out tables, 230 V socket,
    HDMI and USB charging
    sockets.

  • Plenty of room

    Generous legroom, various adjustment options & a comfortable resting position.

  • Relaxation

    Reclining seat with massage functions, footrest, noise-reducing headphones, and sleep masks.

  • Ambient light design

    The ideal customised ambient lighting to suit every situation and mood.

  • Wireless hotspot

    Mobile Internet for your laptop, tablet, or smartphone.

  • Hot beverage service

    Enjoy excellent organic coffee as well as other hot beverages on board.

  • On-board fridge

    Help yourself to cold beverages and snacks during your trip.

CITYLOOP IS STARTING TRIAL OPERATIONS

TRIAL OPERATIONS

Finally! CityLoop is starting trial operations on its first loop: between Walldorf (SAP) and Frankfurt Airport. From today, select companies and test clients can try out CityLoop’s service offering and contribute to its continuous optimization by providing feedback.

It’s very easy to use CityLoop. Here’s how.

  • Step 1: Download and install the app

    Download the CityLoop app for your iPhone or Android smartphone from the Apple App Store or the Google Play Store.

    Register for our newsletter now, and we will notify you as soon as the app is available for download.

  • Step 2: Select your boarding point and destination

    Select your boarding point and desired destination from the hundreds of available stop zones, and specify the day of travel.

    Next, select your desired departure time from the available time slots for your loop.

    Finally, select a seat from the available options.

  • Step 3: Book and pay for your ticket

    You can book your ticket directly from within the app, and pay by credit card or PayPal.

    The ticket with its QR code will be stored in the app on your smartphone. All you need to do is to present this digital ticket to your driver, so that he/she can scan the QR code.

    You will find all the details of your upcoming trip in the logbook in your app. Your invoice/receipt will be sent via e-mail, at the touch of a button.

Just 3 easy steps to your first trip with CityLoop!

Frequently Asked Questions

How is CityLoop different from a typical limousine service?

CityLoop Travel GmbH is a twenty-first century travel agency which operates the CityLoop booking platform, among other services. We also make arrangements for a whole host of other travel services, including ticketing, and hotel and restaurant reservations, and offer a special concierge service. The CityLoop travel service loops, i.e. the transport services available for guest bookings, are serviced by highly reliable third-party limousine service companies, which are licensed for the carriage of passengers.

How do I pay for my journey with CityLoop?

You can book and pay for your tickets via the CityLoop app, available for both iPhone and Android smartphones. Your current payment options are credit card or PayPal.

How do I book my journey with CityLoop?

You can book and pay for your tickets via the CityLoop app, available for both iPhone and Android smartphones. To book, begin by selecting your starting point and destination from the hundreds of available stop zones. The app will display the available departure slots and seat options for your desired travel date. Your electronic ticket with its QR code is stored in the app, and the driver will scan it at the start of your journey.

Can I book a vehicle just for myself?

CityLoop books seats in first-class limousines, along fixed routes and at fixed time slots. Our business model is based on the idea of ride sharing. We don’t offer individual reservations comparable to those provided by a classic chauffeur limousine service. Subject to availability, however, we can provide additional comfort, quiet, and privacy on request. One of CityLoop’s luxury features is that not only can you choose your preferred seat, you can book up to three seats, ensuring that you are the only passenger on your trip. In a typical scenario, however, a passenger will book two seats. For instance, you can reserve the entire back seat and thus obtain privacy and extra space. Or perhaps you would like to relax after a long day, so you book the reclining seat feature. In that case, the seat next to the driver will not be sold, and your reclining seat will allow you – should you so wish – to relax and stretch out your legs. All these options make travelling with CityLoop an exceptional experience and they are all available to you via the booking app.

Where exactly do I get on and off? Are there special stops?

CityLoop services fixed routes between hotspots such as airports and major corporations. Along these routes, there are a number of “stop zones” at hotels, cafés, park & ride car parks, convention centres, and corporations, where the car can stop as needed, to allow passengers to get on or off. In other words, these are not fixed stops but stop options. When you make your reservation via the CityLoop app, we will always notify you of the nearest stop zones to your current location or desired boarding point. There are so many stop zones to choose from within each narrow radius of the loop’s route that you can practically always find one “just around the corner”. And if you are a little farther away, simply select the stop zone that is the most convenient for you to reach. Alternatively, let us arrange a shuttle to the stop zone for you. By the way, if you or your colleagues need to travel on the CityLoop service frequently, you are welcome to suggest your company as a stop zone. We are constantly expanding our network of loops!

Can I include a colleague when making a booking?

Of course! You can include a travel companion using our smartphone app, in which case you will pay for both seats and receive one ticket with both reservations. We are planning to offer advanced functions, such as bill splitting and ticket sharing, in the future. For larger companies with their own travel offices, we are currently developing a booking website, as well as system interfaces with booking systems.

How can I find the first-class car I booked?

After you’ve made your booking, you’ll receive the details of the pick-up or boarding point, along with your ticket. The user friendly CityLoop app will also display the location of the black car on a live map and allow you to communicate with both the driver and the CityLoop customer service team. At hotspots, such as airports, or at the Walldorf super hotspot (SAP), you’ll also find CityLoop business lounges – we are constantly adding more of these. And if your airport doesn’t have a CityLoop lounge, your driver will pick you up at an official meeting point. If you share your location within the app, the driver can even see exactly where you are, so you won’t have to waste time searching for each other or walking long distances. Rest assured: When you travel with CityLoop, service, comfort, and convenience always come first!

What if my train or aeroplane is late?

If you arrive at the airport or train station late and are unable to make your booked CityLoop journey, the CityLoop customer service team will rebook you in the next available time slot. If you’re on your way to the airport or train station and receive information about delays or cancellations from your airline’s or railway company’s app, the CityLoop concierge service will be happy to help with any resulting changes to your travel itinerary.

Do CityLoop services cost extra?

No. CityLoop wants to put an end to the no-frills discount mentality so common in the travel industry. You can, of course, expect attractive, competitive ticket prices that are compatible with your company’s travel policy. However, we do not want you to go without free hot or cold beverages, tasty energy bars, or a reliable free Wi-Fi connection on board. With us, there are no hidden costs. Even our concierge service is included in the ticket price!

How do I find out whether CityLoop is already available on my desired route?

You can always call our friendly CityLoop customer service team, at +49 6227 65319-20, and find out. Or you can download the CityLoop app, which will soon be available, directly onto your smartphone. If CityLoop is not yet available near you, the app allows you to register as an interested party. Since we are continually expanding our network of loops, we can inform you of new developments ahead of time or even invite you to test the system in your preferred region or along your desired route as our guest. We also recommend subscribing to our newsletter, in which we regularly report on new routes and stop zones, and further roll-outs of the CityLoop service.

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